About Our Preserved Roses
The art of the eternal bloom
Yes — every bloom is a 100% genuine, fresh-cut rose. Never silk, never artificial. Each rose is chosen stem by stem at the height of bloom and gently preserved to hold its natural beauty.
One year or longer, with no water and no maintenance — when displayed away from direct sunlight and humidity, many arrangements remain beautiful well beyond a year.
Through a gentle, plant-based preservation process using non-toxic waxes, natural oils, and premium pigments that replace the flower's natural moisture while keeping every petal soft and supple.
A delicate natural rose fragrance typically lingers for approximately two to four weeks after arrival, softening gracefully over time.
On our growers in the Andes, where high altitude and volcanic soil produce roses of exceptional size and depth.
Yes. Our preservation process is plant-based and free of formaldehyde and harsh chemicals.
Direct sunlight is the primary cause of color fading. Displayed in indirect light, your arrangement will hold its color beautifully for its full lifetime.
Dried flowers are brittle and muted. Preserved roses remain supple, voluminous, and lifelike — visually indistinguishable from a fresh bloom.
Care & Placement
Effortless by design
No water. No sunlight. No effort. Simply display it in a cool, dry, well-ventilated space away from direct sun and humidity.
Interior shelves, consoles, bedside tables, and dining rooms away from bright windows are ideal. Avoid bathrooms and kitchens, where humidity gathers.
Like a fine piece of art — lift the arrangement by its vessel, never by the blooms.
This is natural and no cause for concern. Do not reattach it with water or adhesive — simply remove it.
Use a soft, dry makeup brush or short bursts of compressed air from a distance. Never use water, sprays, or damp cloths.
We recommend keeping the arrangement intact — each composition is hand-placed and finished as a whole.
Gently blot with a dry paper towel and allow it to air-dry away from heat and sunlight.
Yes — enclosed display is a beautiful way to protect the blooms and is entirely safe.
Shipping & Delivery
Thoughtful delivery of every bloom
Yes — complimentary standard shipping is included on all orders of $399 or above within the continental United States.
Most orders are prepared and delivered within 3–5 business days. Expedited options are available at checkout.
We currently ship within the United States; international availability varies by region — contact us and we will do our best to arrange it.
Each piece travels in a custom-fit inner structure within our signature outer gift box, designed to arrive flawless.
Yes — add a personalized gift message at checkout and we will deliver directly, beautifully presented, with no pricing enclosed.
Photograph the packaging and arrangement and contact us within 48 hours of delivery; we will make it right.
Yes — a tracking number is emailed the moment your order ships.
Because every piece is handcrafted to order, same-day and next-day delivery are not available.
We are unable to deliver to P.O. boxes or APO/FPO addresses.
Orders & Payment
Considered from first click to final ribbon
Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and PayPal — processed securely at checkout.
Yes, within 2 hours of placing it — write to info@vellarosefloria.com and we will assist.
Always. Our signature luxury packaging is standard on every order.
Immediately, by email, the moment your order is placed.
Occasionally — offered first to our newsletter subscribers and loyal clients.
Prices are exclusive of sales tax, which is calculated at checkout.
Financing may be available through partners such as Affirm or Klarna at checkout.
With pleasure — write to info@vellarosefloria.com or visit our Gift Concierge.
Returns & Exchanges
Handcrafted, made to order
Because each arrangement is handcrafted to order from preserved natural blooms, all sales are final and we do not accept returns.
Photograph the item and contact us within 48 hours — we will correct it promptly.
Crushed blooms, missing components, or structural damage sustained in transit — documented within 48 hours of delivery.
To the original method of payment within 5–7 business days.
Customization & Personalization
Made yours
Our atelier works from a curated palette of over twenty rose colors — from ivory white and soft blush to deep crimson, champagne, dusty mauve, and sage green. Contact the Gift Concierge for a bespoke palette.
Yes — select arrangements can be personalized with letters, numbers, and custom monograms through the Gift Concierge.
Yes — add your message at checkout and it will be printed on our branded card and placed by hand.
Signature matte hatboxes, modern square silhouettes, sculptural Étoile and Ginza forms, and crystal-clear acrylic frames.
Gifting & Occasions
For every meaningful moment
Anniversaries, proposals, birthdays, graduations, new homes, Valentine's Day, Mother's Day — and the ordinary days that deserve roses.
It is a specialty — branded, bespoke floral gifts for clients and teams, coordinated by our concierge.
Yes — preserved florals mean no last-minute coordination and no refrigeration. For bulk and event orders, contact us 4–6 weeks ahead.
Our timeless ivory and blush arrangements offer a quiet, lasting presence for moments of remembrance.
Our signature classic box in ivory or blush — timeless, graceful, and always right.
Our Brand & Values
The house behind the blooms
That beauty should not be fleeting — and that the most meaningful gestures deserve to last.
We are an exclusively online atelier, which lets us craft every piece to order.
Write to info@vellarosefloria.com — we respond within one business day.
Always — for collaborations, press, and wholesale, write to info@vellarosefloria.com.
Still Have a Question?
Our team is always delighted to assist you — personally and without haste.