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Privacy Policy

Last Updated: April 2026

1. Information We Collect

We collect information you provide directly — identifiers such as name and email, payment details processed by our secure providers, order history, account information, communications, and marketing preferences — as well as device and browsing information collected automatically.

2. How We Use Your Information

To process and deliver orders, provide client service, personalize your experience, and — with your consent — send news and offers. We will never sell or rent your personal data to third parties for their independent marketing purposes.

3. Cookies

We use strictly necessary cookies to run the site, plus analytics, preference, and marketing cookies where permitted. You can control cookies through your browser settings.

4. Sharing

We share data only with service providers who help us operate (payments, shipping, email), with partners at your direction, when required by law, or in connection with a corporate transaction.

5. Data Retention

We retain personal data for the duration of our relationship and up to seven years thereafter, as required for legal and accounting purposes.

6. Security

All transactions are protected with SSL encryption. No method of transmission is 100% secure, but we work continuously to protect your information.

7. Third-Party Links

Our site may link to third-party services whose privacy practices we do not control.

8. Children's Privacy

Our site is intended for adults 18 and over; we do not knowingly collect data from children.

9. Your Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your data, and may opt out of marketing at any time. We do not sell personal information as defined by the CCPA.

10. All Sales Final

As described in our Terms of Service, all sales are final; approved damage resolutions are issued to the original payment method.

11. Chargebacks

Unwarranted chargebacks on delivered orders are treated as a material breach of our terms.

12. Intellectual Property

All site content remains the property of Vellarose Floria.

13. Limitation of Liability

Our aggregate liability is limited as described in the Terms of Service.

14. Indemnification

You agree to indemnify Vellarose Floria against claims arising from misuse of the site.

15. Governing Law

This policy is governed by the laws of the United States.

16. Changes to This Policy

We may update this policy from time to time; the date above reflects the latest revision.

17. Severability

If any provision is found unenforceable, the remainder stays in effect.

18. Contact

Privacy questions? Write to info@vellarosefloria.com.

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