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Terms of Service

Last Updated: April 2026

1. Acceptance of Terms

By accessing vellarosefloria.com or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater, to purchase from Vellarose Floria.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for all activities that occur under your account.

4. Products & Product Information

All arrangements are handcrafted, made-to-order compositions of preserved natural blooms. Minor variations in bloom shape, size, color tone, fullness, and petal structure are inherent to natural products and are not defects.

5. Pricing & Payment

All prices are listed in U.S. dollars and are exclusive of applicable taxes, which are calculated at checkout. We reserve the right to correct pricing errors.

6. Orders & Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order, including in cases of suspected fraud or pricing error.

7. Modifications & Cancellations

Orders may be modified or cancelled in writing within 2 hours of placement. After this window, production begins and the order is final.

8. Shipping & Delivery

Delivery timelines are estimates, not guarantees. Risk of loss transfers to the customer upon carrier delivery to the address provided.

9. All Sales Final

Because each arrangement is handcrafted to order, ALL SALES ARE FINAL. Returns and exchanges are not accepted except as described in our Shipping & Returns policy for items damaged in transit.

10. Chargebacks

Initiating an unwarranted chargeback on a delivered order constitutes a material breach of these terms.

11. User Conduct

You agree not to access the site through automated means (bots, scrapers, crawlers) or to interfere with its operation.

12. Intellectual Property

All content on this site — including text, photography, product designs, and branding — is the property of Vellarose Floria and may not be reproduced without written permission.

13. User Submissions

By submitting content to us (including reviews and photographs), you grant Vellarose Floria a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use it.

14. Third-Party Links

Links to third-party sites are provided for convenience; we are not responsible for their content or practices.

15. Disclaimers

The site and all products are provided “as is” and “as available” without warranties of any kind beyond those required by law.

16. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amount paid for the product giving rise to the claim.

17. Indemnification

You agree to indemnify Vellarose Floria against claims arising from your breach of these terms or misuse of the site.

18. Governing Law & Arbitration

These terms are governed by the laws of the United States. Disputes are resolved through binding arbitration administered by the AAA; you waive any right to a jury trial or class action.

19. Termination

We may suspend or terminate access to the site for any breach of these terms.

20. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

21. Severability & Entire Agreement

If any provision is found unenforceable, the remainder stays in effect. These terms constitute the entire agreement between you and Vellarose Floria.

22. Assignment

We may assign our rights and obligations under these terms; you may not assign yours without our consent.

23. Notices

Legal notices should be sent to info@vellarosefloria.com.

24. Contact Us

Questions about these terms? Write to info@vellarosefloria.com — we respond within one business day.

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